Upon arrival, I was made to wait for nearly an hour. They didn't inform me in advance that a similar model wasn't available and directly gave me a lower-class car, forcing me to accept it. After two hours of arguing, they finally replaced it with a similar-class vehicle. However, when returning the car, they charged me an extra €956. When I asked why, the counter for different location returns just shrugged it off. Terrible car rental company.

Despite the time difference, customer service responds within half an hour, which is great.

I booked a mini car as I have a small parking space at my apartment. The smallest they could give me was a Peugeot 308, which was far bigger than I needed and which was difficult to park.

Fine

Pick up informative and easy going. Staff very friendly. Drop off straight forward.

Voiture neuve (<1000km), tout options, confortable. Personnel sur place très accueillant !