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Live chat Email us Service Code: 9566840359
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Reviewed: Tue, Sep 10, 2024
About Alamo: 10.0 /10
A very convenient car rental experience.
About QEEQ: 10.0 /10

Relevant Reviews on Alamo London Heathrow Airport

Kyle Amelia

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Reviewed: Tue, Feb 11, 2025
About Alamo: 10.0 /10
Pretty good, quite nice.
About QEEQ: 10.0 /10

Tina Judd

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Reviewed: Tue, Oct 8, 2024
About Alamo: 10.0 /10
Very good.
About QEEQ: 10.0 /10

H.Carpenter

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Economy | Vauxhall Corsa or similar
Reviewed: Thu, Sep 12, 2024
“Car fine customer service shocking”
About Alamo: 6.0 /10
The staff did not have the car we booked or similar and gave us a smaller car and made us pay more to get one that would fit. That did not charge the qeeq prices or the prices on their website but a lot more
About QEEQ: 8.0 /10
Need better communications with the Alamo people as we got sarcastic comments about not booking direct.

P.M. Day

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Standard | Opel Insignia or similar
Reviewed: Tue, Jul 30, 2024
“Great!”
About Alamo: 10.0 /10
Vehicle was great, felt like an upgrade because of the quality and newness - really enjoyed driving it. Curtis checked me out and back in, he was super helpful answering my questions on pick and checking the car condition with me. He was fast on the drop off too. Very respectful and helpful employee, represented Alamo very well!
About QEEQ: 10.0 /10
Didnt get a price drop this time. Booking was easy. Only confusing thing with Qeeq is the deposit and then additional payment on pick up, might be good for Qeeq to include the original quote in the receipt to show it matches the original quote,

L.Lai

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Intermediate | Skoda Octavia or similar
Reviewed: Tue, Nov 12, 2019
“Disappointing downgrade. Poor value for money.”
About Alamo: 8.3 /10
The pick up and drop off were handled efficiently and there were no queues. The car I booked was an intermediate car but I was downgraded to a Nissan Juke, a subcompact Jeep that could only take one big bag in the boot and I had two large bags and an electric guitar plus two hand luggages. It was a disappointment to be downgraded but the Alamo agent wanted to charge me GBP 10 per day for an upgrade and there were no intermediate cars. I was offered either a Nissan Juke or a Vauxhall Astra, both of which were smaller than the car I booked. I am very disappointed and hope to receive a partial refund for this downgrade. There was a problem with the petrol gauge. I pumped petrol until it clicked off. When I drove off to return the car I noted that the petrol gauge was still one bar below full which is what it was when I pumped GBP 8.24 worth of petrol. So I drove back to the petrol station and it clicked off again after I pumped GBP 2.24 worth of petrol but I added a little more till GBP 2.40. The petrol gauge still showed one bar below full tank. I pumped another GBP 1.17 of petrol and it clicked off again but the gauge still showed one bar below full. So I just returned the car with the petrol gauge showing one bar below full which is what it showed before I topped her up the first time!!!!! There must be something wrong with the petrol gauge.
About QEEQ: 10.0 /10
It was very easy to book using the Easyrentcars App.

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