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Live chat Email us Service Code: 5895807169
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Search for East Coast Car Rentals Car Rentals in Melbourne
Reviewed: Tue, Aug 27, 2024
About East Coast Car Rentals: 6.0 /10
Overall, it was okay. When picking up the car, I presented the translation document provided by Zuzuche and my original Chinese driver's license. The staff at East Coast's branch said my license had expired because under the validity section on the original license, it stated '2022/9/1 to Long-term.' They only saw '2022/9/1' and said my license had expired. I explained that the Chinese text after that means 'long term,' and the Zuzuche translation document stated: 'Valid Until: Permanent. This document is long-term valid.' The staff said that it was not acceptable and insisted, pointing to the original document, that I prove my license hadn't expired. I suggested we use Google Translate. Using Google visual translation, it directly translated to 'long term,' and then they handed me the car. I'd like to know if this issue lies with Zuzuche or the branch. Please provide an official response.
About QEEQ: 8.0 /10

Relevant Reviews on East Coast Car Rentals MELBOURNE AIRPORT

Laurel Ellis

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Reviewed: Wed, Aug 22, 2018
About East Coast Car Rentals: 10.0 /10
Very good
About QEEQ: 10.0 /10

Horace Spender

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Reviewed: Wed, Nov 1, 2017
About East Coast Car Rentals: 10.0 /10
Overall good, just a bit slow.
About QEEQ: 10.0 /10

Louis Barney

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Reviewed: Thu, Mar 12, 2015
About East Coast Car Rentals: 10.0 /10
The staff were very enthusiastic, proactively providing maps and other information about Melbourne. They also eagerly promoted full insurance. Considering that I haven't driven a right-hand drive car for two years and the traffic situation in Melbourne is quite complex, I purchased the full insurance. The vehicle was a new car with 15,000 kilometers, and it had great power.
About QEEQ: 10.0 /10

Michael Marner

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Reviewed: Thu, Jul 9, 2015
About East Coast Car Rentals: 10.0 /10
The service attitude was very satisfactory. After arriving at the airport, I called the store to get the information on where to wait for the free shuttle, which was actually easy to find. When you exit the terminal, you will see three lanes of traffic. The second lane is generally where hotel shuttles wait. Look for a brown sign with white letters, and you can wait near there. The East Coast shuttle is white with yellow letters and a big 'E'. This shuttle will take you to the store to pick up your car.
About QEEQ: 10.0 /10

M.Pecic

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Mon, May 23, 2022
“Business made easy”
About East Coast Car Rentals: 9.0 /10
have a business and wanted to try an independent provider to compare with the big providers. Other then the short wait for transport to an offsite location from the airport, the service and vehicle were at the same standard as the big provider just at a better price. Will be having staff use East Coast more often.
About QEEQ: 10.0 /10
QEEQ has been my best find for 2022. As a business owner I am always looking at cost savings and efficient processes. QEEQ have provided me this.

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