I followed the instructions to return the car and received a bill with no additional charges, but my credit card was repeatedly charged at midnight for two consecutive days without any explanation or invoice. I have no idea what the charges are for, and neither Hertz nor the car rental platform have responded after a week! It feels extremely risky to authorize my credit card to them! The car was in good condition, but how can this unauthorized charge issue be resolved?

Good

Excellent service. After collecting my car there was an issue with the cat, they change the car and upgraded me for my trouble. The gentlemen at the desk were super friendly, the staff at the drop Off were happy, accommodating. After such and excellent experience I will be booking with Hertz again.

Fantastic easy to use app. Got me a great deal also. Will recommend and use again.

Everything ok with Hertz. Good staffing.

Like: I loved the car
Dislike: Calling hertz on the phone and speaking to the reps I was driving in a massive rain down pour and needed to change location of drop off they could not tell me how far hertz was from hotel I was staying at . Paying more for a different drop off location seems rediculous to me The guy at drop off location however was very nice