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Reviewed: Sun, Aug 18, 2024
About Alamo: 2.0 /10
Alamo was extremely unpleasant. During car pickup, the receptionist seemed to intentionally delay by persistently promoting additional services. If you refused, they would keep staring at the computer or nagging endlessly. To avoid delaying my next schedule, I reluctantly agreed and ended up paying double the cost. During the vehicle inspection, they were nitpicking as if using a magnifying glass to find issues, almost as if wanting to make up a fault to charge extra. Thankfully, I drove cautiously, and nothing went wrong. It increasingly felt like a scam, so I decisively canceled my subsequent car rental plans with Alamo and switched to Avis. To highlight the main point again: Alamo in London is terrible!!! I've uploaded all the documentation to prove the situation is true.

Relevant Reviews on Alamo London Gatwick Airport

Pamela Crofts

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Reviewed: Sat, Sep 28, 2024
About Alamo: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Harlan Law

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Reviewed: Sun, Sep 15, 2024
About Alamo: 6.0 /10
Overall, it was fine, but the wait time can be long during busy periods.
About QEEQ: 8.0 /10

Angelo Woolf

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Reviewed: Sat, Aug 24, 2024
About Alamo: 10.0 /10
Excellent!
About QEEQ: 10.0 /10

Ingemar Katrine

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Reviewed: Sun, Jul 21, 2024
About Alamo: 8.0 /10
The representative's attitude was not great. We arrived 20 minutes early to pick up the car but still received it almost 30 minutes later than scheduled. Less than an hour into driving, the screen showed a 'low engine coolant' warning. At the next city's service point, the rental company said this brand's cars often have this issue and to just ignore it, though the warning kept appearing throughout the trip. The trunk can only fit three 28-inch suitcases, which is somewhat different from the official description.
About QEEQ: 10.0 /10

Madeline Surrey

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Reviewed: Tue, Jul 23, 2024
About Alamo: 10.0 /10
The queue time was reasonable. Despite many customers, three counters were open simultaneously, so the wait time was about 20 minutes, which was fair. The parking lot is right behind, making car pickup very convenient.
About QEEQ: 10.0 /10

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