The staff seemed indifferent, asked me to wait outside in line while engaging cheerfully with customers inside. I waited a long time before being allowed to enter, which felt disrespectful to customers.

Pickup and return were quite convenient.

No need to queue up

Overall service was decent and fairly quick, and no extra charges for additional insurance or fees.

It was a terrible experience. I had to choose between Zuzuche and another company, and unfortunately, I made the wrong choice by picking Zuzuche. I paid 540 RMB per day for the rental, but a few hours after returning the car and leaving the shop, I was charged another 74 USD. When I hurried back to inquire, I was told that the previous payment was just a deposit and the 74 USD was the balance. I tried coordinating with Zuzuche for a week, but got no response. I do not recommend this service at all and will never use Zuzuche again.