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Search for Keddy by Europcar Car Rentals in Birmingham
Reviewed: Wed, Aug 14, 2024
About Keddy by Europcar: 4.0 /10
Europcar had long lines both times, and the process was very slow. Some customers ahead were dissatisfied and interrupted the staff to make jokes. When the staff got upset, they walked away and stopped serving. The upselling was quite persistent; they kept trying to sell an EQC upgrade, and when declined, they pushed insurance instead. After refusing both, their attitude turned sour. Previously, they charged a deposit of 250, but this time they demanded 700, which might be related to rejecting the upsell.
About QEEQ: 8.0 /10

Relevant Reviews on Keddy by Europcar in United Kingdom

Trevor

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Small SUV | Vauxhall Crossland X or similar
Reviewed: Wed, Sep 18, 2024
“Bait and Switch”
About Keddy by Europcar: 8.0 /10
I paid extra for a SUV or similar. I got a small 5 door Kia Stoic. This is NOT a SUV, various excuses were made. Take it or leave it but no refund. Paid for was a SUV to seat Five, that would be impossible in the provided vehicle. I returned the car three days early due to there being no parking available at the Hilton Carlton nor any parking available less than a thirty minute walk to the hotel. I went to the Edinburg airport (EDI) at approximately 7.30pm, no one at the rental return area. Closed at 7.00pm. There was no indication as to where to park, I took a wild guess. I photographed the interior and exterior. I went to the airport and asked the agent what should I do, answer, where I parked should be fine and throw the keys in the drop box. Over one week later, NOTHING. No contact, no email saying return was complete, no offer of refund for several days early return, NOTHING!
About QEEQ: 10.0 /10

A.Tiwari

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Small SUV | Opel Crossland X or similar
Reviewed: Fri, Sep 1, 2023
About Keddy by Europcar: 8.0 /10
It was amazing service by Waleed. The way he explained everything that was awesome and helpful. Great service, amazing experience ..
About QEEQ: 10.0 /10

Nat

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Economy | Vauxhall Corsa or similar
Reviewed: Tue, Jun 1, 2021
“Excellent experience. I'll definitely hire a vehicle again.”
About Keddy by Europcar: 8.0 /10
Excellent fully loaded Corsa! Totally exceeded my expectations.
About QEEQ: 10.0 /10
Great booking platform with loads of coupons and deals available.

J.Ingram

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Sat, Jan 26, 2019
“europcar were very good in the execution of keddy by Europcar”
About Keddy by Europcar: 9.0 /10
Car very good, staff also.
About QEEQ: 8.0 /10

G.Sherlock

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Mini | Fiat 500 or similar
Reviewed: Wed, Aug 8, 2018
“Good”
About Keddy by Europcar: 8.6 /10
Dislike: I made a mistake on my booking and it's the worst online company to get hold of anyone to correct my mistake but once I managed to call Euro car in maidstone direct my problem was fixed ...

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