1. There were too few staff members at the pickup location, and the line was extremely long, taking more than an hour to get through. 2. We reserved a car for 9 AM, but when it was finally our turn, they said there were no cars available and told us to wait without indicating how long it would take. We have rented cars through this platform many times and have never encountered such a situation before. 3. The contract we received from the platform stated 'zero payment at the store,' but the car rental company demanded additional fees. Due to language barriers, we had to go back and forth with the platform for a long time to resolve the issue, wasting a lot of time.

Very satisfied

Even though the counter staff were extremly friendly and helpful initially when we arrived to pick up the car, I am not sure why we were told to go and get the convertible if they knew there wasn't one available.

I got in touch with QEEQ to try and assist with my problem and to be fair to them, they did absolutely everything they could to help change the car to what we had ordered - and they managed to get a replacement the next day, so very happy with QEEQ's service!

Had to use Hertz as Thrifty was shut. Got offered. Mini van at first which we refused. Then got given a Nissan Rigue.

All good. Would use again.

Like: ...though not exactly the one I felt like having but even so it was a KIA RIO (I picked it up amongst the available ones). Very confortable.
Dislike: I don't think you can do better than that: price was good, car quality ditto