The car pickup process was slightly slow, but everything else was perfect.

The staff was very friendly and did not engage in any additional sales pitches.

The car was great. Very clean and in excellent condition. The process of obtaining the pre arranged booster seats could have been better. This caused a delay as they weren’t readily available, but not too much of a big deal.

The booking process was easy and the price was excellent

The service attitude was average, but they didn't aggressively sell insurance. The staff member we met during the return was quite friendly. He checked the exterior of the car, looked at the fuel gauge, turned off the engine, and said OK. We also took photos of the dashboard, and that concluded our car rental journey.

I don't understand English and it was my first time self-driving in Canada for over a month. Thanks to QEEQ, I found a car rental company. Picking up and returning the car was easy, very nice. However, due to communication issues, the rental company charged an extra 100 CAD for a one-way rental from Calgary to Vancouver. After negotiating, they agreed to refund, but it's been over a month and I don't know if they have refunded yet.