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Search for Hertz Car Rentals in Mazatlan

Horrible pick-up experience

Reviewed: Sat, Mar 15, 2025
About Hertz: 10.0 /10
They don't have a telephone number to reach the counter at the airport and people who answers the phone from the general number are not well informed about the schedules and process, they couldn't even find my reservation.
Chevrolet Aveo image
Hertz
Mazatlan Airport(MZT)
Mazatlan
Mexico
Economy | Chevrolet Aveo or similar

Relevant Reviews on Hertz in Mexico

Lance Eipstein

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Hertz
Oaxaca Airport(OAX)
Oaxaca
Mexico
Reviewed: Mon, Jun 24, 2024
About Hertz: 8.0 /10
The staff at the rental office was excellent, noting all the issues with the vehicle. When I rented the car, the fuel tank wasn't full. I wonder if I will get a refund for the fuel I left when I return the car with a full tank?
About QEEQ: 8.0 /10

Vicky Donne

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Hertz
Mexico City Airport(MEX)
Mexico City
Mexico
Reviewed: Sun, Jan 12, 2020
About Hertz: 2.0 /10
Did not get the car; reason given was no available cars. No prior notification. Poor service.

M.Rubbens

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Medium SUV | Jeep Patriot or similar
Hertz
La Paz Airport(LAP)
Leon
Mexico
Reviewed: Sun, Aug 8, 2021
“complicado y toma mucho tiempo”
About Hertz: 5.0 /10
El auto fue muy sucio, especial los cristales a dentro. Ademas huvo todavia traces de pegamiento de etiquetas del auto nuevo. la atencion del personel, especialmente a la devolucion, no fue coordinada y muy chaotica. Me dejaron esperar mas de 30 min en el bus.
About QEEQ: 8.0 /10

Pádraig McBride

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Standard | Volkswagen Vento or similar
Hertz
Cancun Airport(CUN)
Cancun
Mexico
Reviewed: Mon, Mar 2, 2020
“Cheaper than a bottle of water, for 2 days (incl. damage).”
About Hertz: 9.7 /10
Someone reversed into me, and the dent/scrape across two doors only ended up costing £40 to repair (which I claimed back on Amex ins.) but Hertz took 2 months to provide the damage invoice, so if I hadn't been able to stop back at the airport office again a couple of weeks after returning the car, it might have been too late to claim.
About QEEQ: 10.0 /10
All good, and with the bonus points I (easily) built up, the entire 2 day rental cost £1.30.. unreal!

E.Esquivel

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Medium SUV | Jeep Patriot or similar
Hertz
Huatulco Airport(HUX)
Huatulco
Mexico
Reviewed: Sun, Aug 4, 2019
About Hertz: 8.3 /10
Le délai pour prendre la voiture a été trop longue. La personne que m'a donné la voiture a été trop insistente pour que je prendre une assurance additionnel.
About QEEQ: 10.0 /10
Excelente plataforma de reservations.

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