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Live chat Email us Service Code: 3887223178
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Search for Thrifty Car Rentals in Dubbo Regional Council

Not a happy experience

Reviewed: Thu, Mar 6, 2025
About Thrifty: 8.0 /10
Car pick up time was 8.30 am. I arrived at 8.40 am. Did the paperwork in 5 mins but was waiting for the car to get ready for another 20 mins. Their car photos uploaded were at 9.02 am goes to show how important time or customer is to them. Got a ute which had really bad shock absorbers. I got a headache driving this car on day 1, fell sick due to discomfort of getting in and out of this car and the constant pain and a back ache which I can still feel 5 days after returning this car. Got my next rental car from 03.03.25- 29.03.25 from a rival car rental company. Brand new Kia cerato, good shock absorbers, comfortable and stylish and the deposit is only $100. Goes to show how the rental deposit also can vary so vastly. The only person I can truly give 5 starts to during this trip was the young lady who washed the car and when asked about which fuel to put and where, she demonstrated this with a beaming smile which can possibly be the only redemption factor to thrifty for this trip.
Pickup Truck | Toyota Hilux or similar

Relevant Reviews on Thrifty in Australia

Anonymous

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Reviewed: Sat, Mar 28, 2026
About Thrifty: 10.0 /10
Staff were really professional and efficient with both pickup and return. They kindly suggested I stick to toll‑free routes so I wouldn’t get hit with extra ETC charges. The car itself was in great condition, clean, and had no weird smells.
About QEEQ: 10.0 /10

Cora Caroline

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Reviewed: Mon, Jun 16, 2025
About Thrifty: 10.0 /10
The service was satisfactory, but I was not happy with the Ford Everest model. I originally booked a Toyota Prado and was given the Everest as a replacement. Although the vehicle is large, its interior space is cramped. The floor near the left foot in the driver's cabin protrudes, making long drives very uncomfortable. Additionally, the Everest uses a diesel engine, which provides adequate power for starting off but is noticeably underpowered on the highway. Accelerating and overtaking with the 2.0 diesel engine is challenging.
About QEEQ: 8.0 /10

S.Koh

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Medium SUV | Mazda CX-9 or similar
Reviewed: Mon, Dec 30, 2024
“Good cars to rent but service could have been better.”
About Thrifty: 7.0 /10
Have difficulty connecting to the in-car GPS system. The staff at Thrifty were of no help as they said they did not know how to operate the system. There was no queue system at the pick-up (eg. queue number ticket). It was based on who the staff saw coming in. If they missed your entrance when they are busy attending to other customers, it was as good as not being in the queue. The company would have known how many pickups to expect, so they need to cater enough staff to manage the pickups instead of making customers wait. Drop off was a better experience as there was a staff on site to quickly access the car before sending us off us within 10 minutes.
About QEEQ: 7.0 /10
Could not provide more help as QEEQ is 3rd party platform. Needed to know more about changing the drop off timing and venue but QEEQ could not provide any answers or advice. Just redirtected to Thrifty.

Booth Whittier

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Reviewed: Thu, Jul 11, 2019
About Thrifty: 6.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Sat, Jan 4, 2020
About Thrifty: 8.0 /10
Very efficient The signs for car rental return are nonexistent until you get to the multi storey car park but that is for the airport to sort out, if you could tell them!
About QEEQ: 10.0 /10
Very good, would use again

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