Was one of the most easy and nicest experience of renting car.

The store is easy to find, the rental process is quick, the car is in great condition, costs are transparent, and the store even provided a self-driving guide for easy orientation.

Very satisfied.

無償アップグレードを提案してもらったが、サイズが大きすぎてお断りした。車の交換も快く対応してもらえた。

飛行機の遅れにより、ピックアップが1時間遅れたが、日本語でLINEにて連絡したところ、現地に速やかに連絡してもらえて助かった。パスポートの翻訳も、国際免許代を節約することができ、ありがたかった。

The service was generally fine, but the procedures were overly rigid, making some steps unnecessarily cumbersome. For instance, they required seeing the original Chinese driving license and the credit card must have the owner's name. The most unbelievable part was that they switched our car at the last moment because the boss suddenly needed it.

Queue was manageable, but the service was mediocre.