exceed my expectation

Service was great—everything was quick and hassle-free.

There were not many people in the morning when we arrived. The staff only briefly promoted the insurance. After learning that we already bought insurance on the QEEQ platform, they didn't push anymore but instead recommended the 65€ option for returning the car with an empty tank. They also mentioned that we could choose to return the car with a full tank.

Fast service, no upselling.

I had my French classmate come with me to pick up the car. The location was a bit difficult to find as it was underground. Without my classmate's help, it would have been hard to locate.

The staff at Avis were friendly, however, the office was closed when I arrived and had to wait 1.5 hours to collect the vehicle.