Hiccups on uplift but 0therwise okay.

There was no staff available during pickup, so you need to confirm everything yourself and take photos to send to their email. The car didn’t come with a reflective vest or a warning triangle. If stopped by the police or involved in an accident, you're on your own. There was also no spare tire. The pickup location was dimly lit, but the drop-off location had proper lighting for vehicle inspection.

I had a terrible experience with this car rental. I'm still not sure if I got scammed because I'm naive or because this platform takes advantage of customers. I strongly advise against using this app for car rentals. I'll never use it again in my life! When I arrived in Paris, I saw a sign at the airport and approached it to find out that my reserved car was unavailable and I needed to switch. I was willing to change, but there were no cars in the same category, so I had to book a different one. After completing the new booking and paying, I asked the clerk what would happen to the money I paid on the platform. He said it would be released. I'm not well-versed, does 'release' mean the cancellation of the order on the platform? Then I was given a bill in French and asked to sign it. I don't understand French at all. After signing, I realized I had actually paid an upgrade fee. What was verbally communicated to me was different from the contract. They took advantage of my lack of understanding. When I got back, it felt like I paid twice for one rental. When I contacted the platform, they said I should have contacted them at the time, that I should have received a free upgrade, and gave me endless excuses. This dragged on for six months with no resolution. I accepted my bad luck, but I strongly warn everyone to never use this horrible platform. It brings nothing but endless trouble to customers! Absolutely terrible experience!

It's basically all about Europcar; Alamo doesn't really come into play at all, haha.

i love that website! thx

easy to book

Pas de climatisation sur un véhicule loué avec climatisation Le reste très bien personnel et voiture tout ok