The car, a Hyundai Tuscon SUV, was okay but not very economical and given the high price, not very satisfying. The staff at Europcar were helpful and responsive, but the uplift procedure was unnecessarily long and complicated.

The car was in excellent condition. We picked it up in less than 10 minutes, and the counter staff was very helpful and clear. We had a bit of a problem to find the car in the parking area, since there were no parking bay numbers, so that could be improved, but otherwise there were no problems.

We found QEEQ to have good selection and prices for the different types of cars on offer. The complete insurance package which could be bought when booking also gave us peace of mind and was very easy to do.

Poor service and mandatory additional charges

Had to wait along time for the car. Long queue. Not given a Kashqui equivalent and it was a manual not an automatic. Didn’t want to wait any more so accepted it. Our luggage just fitted in. Children had bags under their feet.

Bonjour, j'avais réservé une Peugeot 208, prenant en compte mon nombre de bagages ainsi que la taille des valises. Vous m'avez donné une Opel Corsa, de bien moindre capacité. Mes voyages aller et retour avec mes valises ont été pénibles et périlleux.