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Perfect but don’t know why I have to paid twice

Reviewed: Mon, Sep 30, 2024
About Felirent: 6.0 /10
Dear qeeq, I hope this message finds you well. I am writing to express my dissatisfaction with my recent car rental experience and to formally request a refund. I felt misled because the rental fee was automatically charged to my credit card (attachment TA_PdfFileTitle_20240929_124323) , yet upon arrival, the staff member insisted that I pay an additional fee of €211 (attachment Potwierdzenie transakcji 20240929_124357). While I appreciate the service and assistance provided during my rental, I cannot recommend your company due to this unexpected charge, which has left me feeling cheated. I kindly ask for a refund of the €211 charge and look forward to your prompt response. Thank you for your attention to this matter. Sincerely, Adam Sajda
About QEEQ: 10.0 /10
Very nice
Mini | Fiat 500 or similar

Relevant Reviews on Felirent in Italy

Wilbur Saxton

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Reviewed: Thu, Apr 17, 2025
About Felirent: 2.0 /10
Avoid this company at all costs! They impose mandatory charges every time, ranging from €2 to over €10. When I told the manager the car was thoroughly clean, he increased the cleaning fee from €10 to €20. They force a cleaning fee even if the car is spotless. The manager is unprofessional and they intentionally don't provide floor mats, still charging you even if you've cleaned everything.
About QEEQ: 10.0 /10

Yehudi Back

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Reviewed: Tue, Dec 24, 2024
About Felirent: 2.0 /10
Average
About QEEQ: 10.0 /10

Noah Gus

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Reviewed: Tue, Aug 20, 2024
About Felirent: 10.0 /10
Quite satisfied, efficient and hassle-free service.
About QEEQ: 10.0 /10

Mark Kathleen

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Reviewed: Sun, Jul 14, 2024
About Felirent: 10.0 /10
The location at Milan Central Station is convenient. The store provided a new hybrid car with 5000 kilometers on it, which probably saved a lot on fuel.
About QEEQ: 10.0 /10

Penelope Charley

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Reviewed: Mon, Apr 29, 2024
About Felirent: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

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