Amazing Austin car rental

Some front desk staff might engage in upselling or create pitfalls, so be cautious.

The staff at the store had an extremely poor attitude. Their communication was very unclear, and they blamed the customers. They aggressively pushed services that were completely unnecessary, and their attitude worsened when customers refused. We are Chinese students studying in the USA, and the staff assumed that we would return to China after returning the car. This presumptive attitude made us extremely uncomfortable. Why should we be expected to return to China? Is it because you want us to leave and not stay in the USA? We suspect racial discrimination. Terrible service!

Professional reception, convenient pick-up and drop-off. Trustworthy. The car was registered last year and is in good condition.

I am a fully prepaid customer. Upon arrival at the pickup point, I was informed that 2 basic insurances were not included. Contacted the car rental company immediately and was told this often happens, so I had to pay in advance. However, I have not received any clear information about reimbursement yet. An additional 241 USD has been deducted from my credit card. Be cautious when booking through this car rental company!

Good service.

The Price Drop Protector helps me save money.