Will not hesitate to come again.

At MCO the Routes shuttle was not running late night (after 1200). I ended up renting from an company whose shuttle was available.

My wife and I waited 45 minutes to be called to the counter.Then another 15 minutes to get the car. The car was great, a 2019 Kia Forte with 7000 miles. Time is important to me so I would not rent from them again.

I like easy rent a car. I will use them again. Thanks.

My whole experience with the Orlando routes office was poor all around . The only good part about the experience was the driver who picked me up from the airport was very nice

I waited 15-20 minutes at the airport for pickup and then 10 minutes over to Routes. I then had to wait there over an hour because there was only 1 representative. They overbooked and had no cars left so I was upgraded to a Jeep, however I had 120 mile drive to my final destination so the trip cost me more in fuel than it should have.

Easy rent was perfect easy to use, no problems.

Like: Staff was very nice, efficient and helpful. we were also able to upgrade without paying an arm and a leg.