I did not need to wait in line But line could easily form if staff need to deal with any issues Only 2 members of staff to deal with both collection of cars and people waiting to drop off However not staffs fault could just use extra team members when busy Also drop off instructions not supper clear in car park outside Nothing telling you where to take the keys ?

Everything worked well not problems would use again

Not very friendly

Great experience

El coche estuvo excelente el personal excelente la única recomendación es que había poco personal en el counter y la espera para poder ser atendido debe ser menor

Todo excelente lo único que tenia una reserva anterior por un suv con un precio menor y cometí el error de la hora de recogida le escribí a soporte y la recomendación fue cancelar y hacer una nueva reserva y entonces ahí perdí el precio anterior y un vehículo más comodo

My rental term was Free tank of fuel but the person at the office of Budget at Fresno airport insisted that there is no free tank deal. She asked me to solve the problem at my rental dropoff at SFO. It took me one hour to change my rental account at San Francisco airport, thanks to the good manager, Eric.