Good Experience

The car was spacious and great gas mileage. It was in good condition. The customer service was professional and very kind.

Great prices and deals. No hidden fees. Very comfortable working with this platform. Also the rewards program is awesome.

Never again. Staff was inept, slow and kept trying to hard sell fuel and insurance. They blatantly lied and said my AXA coverage was useless and did not include theft, just to make me pay for additional coverage. When that failed, they kept us waiting for 30 minutes cos “the printer didn’t work”. At the garage, no one helped us when we couldn’t find the fuel gauge and trunk buttons. Just awful overall.

Why do I have to upload the rental contract after my trip?? That’s not a very customer friendly request.

We spent over 2 hours at FOX just for pickup! Ridiculous. Mind you our flight landed at midnight

Will NEVER rent from them again. Vehicle class reserved not available at time of pickup. Reserved full size SUV and got a mini van. Hidden fees!! Toll process was ridiculous! 3xs higher than all other rental companies. If you think you are saving money, you are wrong! It will be more in the end and you wont get the vehicle reserved! AVOID

You need to negotiate better prices with the larger rental companies!

The wait for puck up by shuttle was long and had to wait twice cause not enough room. The line to pick up was extremely long and took forever but for the price its expected.

Awesome, easy to use, great customer service, felt like I was being taken care of. Would use and recommend over and over again.