Excellent! This is the best communication I've had so far, everything was explained very clearly.

The process of replacing the car after an accident took a very long time. The car was sitting at the lot, and the replacement car they provided was in poor condition. I don't understand why it took 3-4 hours.

The staff at the store were warm and welcoming. The car was very new and in excellent condition, equipped with features like a rearview camera, adaptive cruise control, and seats that offer both heating and massage functions. On Ireland's narrow country roads, it's unavoidable to occasionally brush against roadside tree branches. The rental company explicitly stated during pickup that such minor scrapes are not considered damage. During the rental period, the left side mirror had a minor collision. I initially planned to claim insurance for it, but the staff member didn't count it as damage.

Convenient and fast, new models with navigation and driving assistance.

It was a brand new car so it was great. Heard a lot of horror stories about renting in Ireland so went with Alamo because of the good reviews. Not a single problem or issue and the staff were fantastic. Will most definitely use them again on future trips!

Have never used the service before so was a little nervous but was the easiest rental experience ever!