They keep pushing insurance sales and claim that the insurance you purchased domestically is unreliable. They also recommend paying extra for a better car model. Just stick to your original plan and options and ignore their suggestions. The car had many scratches, probably because I didn't buy their insurance, and they didn't confirm the vehicle's condition or exterior with me. The car's exterior was also not cleaned properly.

Very good, straightforward process

The return signage at the airport is not clear, and the return address does not specify which parking lot. Missed my flight because I couldn't find the return point.

Pickup and drop-off were very convenient, but what's this 21% about? Are the listed prices not including tax? But the tax is only 10%, right?

Easy pick up and drop off, definitely recommend.