The staff initially provided a Range Rover, but I requested an X7. The guy actually found an X7 and brought it over for me.

We arrived late and there was no line. We were greeted by a female intern who was very friendly. Noticing that one of us had mobility issues, she kindly offered to drive the car to the entrance to make it easier for us to get in. It was very touching!

The service attitude was great, very enthusiastic and attentive. There was a car to pick us up from the cruise terminal to the store. The only downside is the rental shop closes a bit early, at 6 PM. Although they allow drop-off returns, we were concerned about potential unresolved damages, so we returned the car early. If you drop off the car after hours, the store's shuttle is not available, but the staff can help you book a taxi in advance, which is quite thoughtful.

Good model car, friendly staff, but car had a couple issues: - One of the wiper blades came loose on highway - Car didn't have enough coolant and gave engine warning. Topped up with water myself.

No issues, easy process!

The air port shuttle did not go to this location should of mentioned that drop off times not convenient for air travel, staff not that friendly.

booking was easy price drop did not come into effect.