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Live chat Email us Service Code: 9639090221
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Reviewed: Tue, Jul 2, 2024
About Europcar: 10.0 /10
Overall satisfied. The vehicle provided didn't have a recognizable brand, possibly a local UK brand. The trunk was large enough to fit four suitcases. However, the two rear doors couldn't be opened from the inside and required someone outside to open them, which was very inconvenient. We tried several times, and it wasn't due to the child lock, unsure of the reason.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Rosemary Godwin

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Reviewed: Thu, Aug 15, 2024
About Europcar: 10.0 /10
It was a very pleasant car rental experience. Quick pickup, quick return, and a new car.
About QEEQ: 10.0 /10

Cliff Connie

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Reviewed: Wed, Jan 3, 2024
About Europcar: 8.0 /10
Very satisfied
About QEEQ: 10.0 /10

Bowen Carroll

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Reviewed: Fri, Jan 19, 2018
About Europcar: 2.0 /10
Europcar forced a downgrade. I returned on the 1st, and it's now the 19th with still no resolution. When I discovered an issue at pickup, they treated us differently, saying you rented through a third party, and we didn't receive your payment, so Europcar can't handle it.

R.Bradley

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Small SUV | Seat Arona or similar
Reviewed: Wed, Jul 13, 2022
“Disappointing”
About Europcar: 5.0 /10
Our flight was delayed by a day so our original car wasn’t available and we were told only an upgrade was available costing $$$ over the original quote. Very disappointing as I rang QEEQ prior and was advised the same or smaller car would be available It cost me $700 extra over the original booking for 4 days hire !!!
About QEEQ: 8.0 /10
We got stung by Europcar as booked car not available despite advice received from QEEQ rep it would be. We missed a day booking due to cancelled flights but no credit provided

Z.Saidun

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Mini Van | Ford Galaxy 7 Seats or similar
Reviewed: Fri, Dec 22, 2017
“Professional service”
About Europcar: 9.6 /10
Like: Efficient and good selection of cars.
Dislike: Given option of type of cars

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