Very satisfied

Excellent

I booked the basic package without insurance. Upon picking up the car, I repeatedly confirmed whether I needed to purchase insurance and was told full coverage was already included.

I rented a RAV4 from Budget, and the car was about 80% new and in very good condition. Both the interior and exterior were well-maintained, and the vehicle's performance was great. However, the additional insurance fee was too high. We added comprehensive insurance, which cost more than half the rental fee. If the insurance costs were lower, I'd definitely recommend it more strongly.

I've always used this company. The cars are in good condition and the service is attentive.