The whole process was pretty quick, and even though our English isn’t great, the staff were really patient with us.

If there are multiple drivers, an extra $8 per person per day is required. Also, parking needs to be prepaid; otherwise, fines can be significant. The vehicle was spacious and relatively new. We traveled from the North Island to the South Island for 11 days and used just over two tanks of fuel. CarPlay was very convenient, and there was no need for an additional phone holder. QEEQ and Europcar coordinated seamlessly, and pickup was quick. The only downside is that claims require upfront payment and reimbursement later, though luckily, there were no costs incurred this time.

The service attitude was great and the explanation was very clear.

Autos muy modernos y seguros, atención en el mostrador muy amable y simpática.

Sí funcionó la reserva, pero se me cobraron un par de dólares más de lo que la reserva decía, no era mucho pero no entendí por qué.

There weren’t any spaces to park the car at the rental return at the Wellington airport.