This satisfaction is for the car rental company, definitely not for QEEQ; a frustrating car rental experience. Picked up the car in Toronto on November 1st, had pre-booked for a one-way rental, but was told at the counter that the one-way fee of nearly 3000 CAD wasn't included, even though we clearly paid QEEQ, which included the one-way fee. We called the clueless customer service in China and they confirmed with the car rental company, but the car rental company was sure the one-way fee wasn't included and even showed us the order. QEEQ customer service said it might be an internal issue, which delayed our trip that day. QEEQ's mistake is extremely low-level for being in a foreign country! Please share widely for resolution!

The rental price for the child seat was too high. They charged 60 CAD for 7 days, but it was the cheapest type available in stores, costing only 24 CAD.

Satisfied

The car exceeded expectations and the lady who served us at the car collection point was very helpful and pleasant.

First time used platform and all went well.

Like: Less than any site that I checked for renting vehicles.