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Search for Routes Car Rentals in Orlando

Excellent car, terrible pick up process

Reviewed: Wed, Jun 26, 2019
About Routes: 8.0 /10
I have mixed feelings about my experience renting a car through the website and location. Online it was not clear that the pick up location is offsite away from the airport. We took a shuttle to the pick up spot and there we experienced the worst pick up process ever. Even though the staff were courteous it was clear they were really understaffed and the process was very inefficient. We spent over two hours waiting to receive our car. However once we did receive our car we were very happy with the vehicle we received and we did not have any problems with it during our trip. Because of our long wait during the pick up, when we dropped the car off we didn’t even wait for the shuttle but chose to take an Uber back to the airport.
About QEEQ: 8.0 /10
Nissan Rogue image
Routes
Orlando International Airport(MCO)
Orlando
United States
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Orlando Airport

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Economy | Kia Rio 2 Doors or similar
Routes
Orlando
United States
Reviewed: Fri, Mar 5, 2021
“Reasonable price”
About Routes: 8.0 /10
Worked just fine.
About QEEQ: 10.0 /10

J.Osbaldeston

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Medium SUV | Nissan Rogue or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jul 24, 2019
“Great price but inconvenient, wouldn't use this service again for that reason. Just pay the money”
About Routes: 7.7 /10
Distance to rental location is far and shuttle not frequent enough. We bought a Lyft ride to get there $22.00 and almost needed to Lyft again back to airport but the shuttle arrived just then.
About QEEQ: 8.0 /10

D.Carr

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, May 3, 2019
“Could had been more accommodating and not charged me, when this situation was not under my control”
About Routes: 9.0 /10
Routes rental car was great.... but, i was lucky i remembered to bring my own insurance,... otherwise, most likely i wouldn't had been happy purchasing theirs.

T.Hansen

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Feb 28, 2019
“Was Great”
About Routes: 8.7 /10
Counter was super slow checking in than when brought car back was a little better but ask for a receipt said I wii send you an email Am I still waiting for it need for my expense account!!!!!!!!! I did refute some one to you !!!!!!!!
About QEEQ: 7.0 /10

D.McWilliams

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Jun 30, 2018
“I was very pleased with the service that was given.”
About Routes: 10.0 /10
Like: Pick up was the slowest part, but was good. Check in was fast. I received a free upgrade as what I had reserved was already taken. For as new as they are, things were smooth. The staff were polite and knew what they were doing.

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