On a eu les clés mais on pouvait pas localiser la voiture.. facturé 30€ pour misînformation

Satisfied

The car was very new and in great condition. It took a bit of effort to find the parking lot when returning the car, but you can look for Avis, and once you find Avis, you can find Budget. The staff had a good attitude, communication was smooth, and the handover went well.

Should have acknowledged the customer the exact drop off location beforehand. It was my mistake as well to not to enquire when getting the car.

To have clearer and better communication with budget. I purchased higher protection scheme which able to reduce excess to 0, but the receptionist at the counter seemed have no idea about this and tried to sell me another package.