Very good and convenient. Both pickup and drop-off were straightforward.

The car had just over 40,000 kilometers on it, and the condition was good, equipped with snow tires. The rental agency I booked with was Dollar, but in reality, it's a joint operation with local agencies Thrifty and Saga. All three brands operate at the same location, and services and insurance are provided by Thrifty. Therefore, booking with the other two might get you a better price for the same model. The staff at the rental agency confirmed whether I needed additional insurance. I showed them the English statement on the QEEQ booking form saying 'Supplemental insurance already included, no need for additional purchase,' and they didn't ask further. They specifically mentioned that the tunnel near Akureyri is the only toll point along Route 1, and you can bypass it. Upon returning the car, the inspection was quick, and the process went smoothly. Overall, I was satisfied with this rental experience.

Good service. Even though we arrived late and our order was canceled, Thrifty still rented us a car. However, poor rating for QEEQ's customer service as they didn't help us resolve the issue and just said it was canceled because we were late. Poor service.

Very kind and helpful staff! Excellent vehicle!

Booking worked perfectly! All of my questions were answered.