Very satisfied. Just be sure to check if there are any warning indicators on the vehicle's dashboard during the rental period, and address them before returning the car; otherwise, there might be additional charges later. This was not mentioned during pickup.

Good

Car only had 1/4 of a tank petrol. Car provided was a Peugeot 3008, not a volvo xc60 as advertised.

Convenient and good value for money.

I put the lowest points possible for each category in order to stop anyone else form going through what i went through. I fact the car was okish, and the ease of drop off was fine. The pick up was a bloody nightmare, with a bullying man trying to upsell me Insurance which i didn't need, getting very loud when i finally refused, and as he was trying too deal with 3 other angry people at the same time, it made me very upset, after a 28 hr flight from NZ. Hi name was Krish. Never ever again will I set foot into such a shabby and shoddy business place.

Ok

Car was a competitive rate, ideal size and generally sound if a little dirty. Location is about 10 minutes from the airport, a shuttle bus is provided but operated by a parking company and not good 'easyrent' identification signage to see it. Car was not clean when collecting, difficult to inspect for any damage to sign off collection paperwork. Return was challenging (before 6.30 am), office not open, told to park on kerb on street and return keys to nearby car park company - created unecessary risk for me as a customer. TLDR: Overall car as described and had competitive rates, staff were friendly -but- cleanlienesss of car, shuttle bus signage / instructions and return process system could be much better.

Booking always usually good with easyrentcars