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Reviewed: Thu, Sep 26, 2019
About Europcar: 2.0 /10
Terrible experience. They told me that the Zuzuche translation document they provided couldn't be used to pick up the car. If it can't be used, don't put it on the app! I called customer service and they said they would apply for a refund and asked me to place a new order, but the full amount was charged. This wasted over three hours of my time. Please don't waste travelers' time. Thank you. The cost was also higher than on the official website. The worst part of my 20-day trip was this Zuzuche experience.

Relevant Reviews on Europcar ROME FIUMICINO AIRPORT

Laurel Ellis

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Reviewed: Tue, Oct 29, 2024
About Europcar: 8.0 /10
The order processing was relatively slow, and the vehicle was not fully prepared.
About QEEQ: 10.0 /10

Geoffrey Fanny

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Reviewed: Sat, Sep 21, 2024
About Europcar: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Harlan Isaiah

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Reviewed: Fri, Aug 23, 2024
About Europcar: 6.0 /10
At the Eurocar Rome branch, we purchased insurance directly at the counter, which they claimed to be all-inclusive. However, when we returned the car, there was an unexplained scratch, and the return location insisted that this particular damage wasn't covered by the insurance, so we had to pay for it ourselves.
About QEEQ: 8.0 /10

Boyd Bruce

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Reviewed: Thu, Aug 1, 2019
About Europcar: 6.0 /10
They subtly pushed for insurance, but the car was downgraded. They gave us a Stelvio even though there was a Q5 in the garage.

Les Strong

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Reviewed: Tue, Sep 29, 2015
About Europcar: 10.0 /10
Very good. You can use a UK driving license directly. I have used this company multiple times, and the prices are competitive.
About QEEQ: 10.0 /10

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