Acceptable

The staff didn't push for insurance; they simply asked if I had already purchased it. Once I confirmed, they quickly completed the paperwork.

Booking went to plan. Very happy with the service and ease of booking. Will use again.

The booking agent was very good. Competitive prices and easy online booking service.

タスマニアのカウンタースタッフは、とても親切でした。

値下げプロテクターの使い方がわかりませんでした。値引きもいまいち分かりにくく、結局記載の半額だけ値引きできるとの事でした。

I’m not sure if you would consider a Suzuki swift similar to a Kia Rio however as it was just my son and I it didn’t matter as much that it was a smaller car on this occasion. However the car was new and although too small for a family worked well enough for us.

I found it slightly frustrating when I had a question about the car rental and couldn’t call easy rent cars but instead had to write an email and wait for a response. The response came fairly quickly but there was no way for me to know when it would come and had it been a time critical issue, then that may have been a major problem.