There were only 2 people at the counter. They were on the phone constantly so not focused on customers in front of them. There were 2 people in front of me in line and it took at least 45 minutes to be served. Once we drove off the lot the flat tire sensor came on so we had to go back and get a different car. People returning cars had to stand in the same line as checkout.

I got upgraded to brand new Wrangler Jeep that only 16 miles odometer. The problem was this car had 3600 cc engine and fuel wasteful. The stability and comfortable also less compare with Nissan Rogue. We got car with almost empty tank might be because of car just sent out from dealer. The price is good and Routes didn't push me to buy additional insurence and else.

Easyrent is good in price and user friendly booking experience.

If you rent a car and it’s should be the car you rent and I did not get that

I faced some difficulties to add the full insurance to the car contract as the stuff refused to add it in the first time.

Like: We were anxious to come to a new city and not know where we were going to; the GPS made the trip effortless and pleasurable. We were able to enjoy exploring different areas of Toronto, Cambridge and Kitchener to mention a few places...feeling confident and comfortable at all times. Staff was helpful and cheerful at all times.