Acceptable

While parking on the roadside, I damaged a tire. BUDGET charged my credit card twice, totaling over 6000 RMB. In Australia, replacing a tire costs less than 1000 RMB. Not sure how they determine their pricing, it's unreasonable.

The process was easy and no deposit was required, unlike the E company which charges 100 AUD. The service attitude was very good. I originally booked to return the car at Hobbiton Airport, but when I asked if I could change it to Launceston, they said yes without hesitation and didn't charge any extra fees. Excellent service.

It was probably because it was early and not crowded. Getting the car was smooth, and the staff were clear and efficient.

The reception staff at Hobart Airport were very welcoming and experienced. It might be because we had rented from BUDGET before, and they had a record of it.