Quick and straightforward.

Excellent

Very good, the staff was nice. No hidden upselling when picking up the car, and the return process was efficient and convenient!

Got the car at Gatwick Airport and returned it to the same location. I purchased full insurance at the counter; the service was decent, and the return process was simple. The deposit was refunded quickly. The only issue was the lack of a paper contract. The staff said it would be emailed, but my Sina email never received it, which made me a little worried.

The staff were very friendly, patient, and meticulous! The procedure was quite convenient, and the car model was excellent. The BMW 320D was particularly reliable on the many winding, narrow, and slippery country roads in the UK!