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Search for SURPRICE RENT A CAR Car Rentals in heraklion
Reviewed: Thu, Jul 11, 2019
About SURPRICE RENT A CAR: 4.0 /10
The pickup location address was completely wrong. Ended up taking a taxi to the airport to get the car. Please reimburse the taxi fare.

Relevant Reviews on SURPRICE RENT A CAR in Greece

Selena Katharine

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Reviewed: Wed, Feb 26, 2025
About SURPRICE RENT A CAR: 8.0 /10
I rented a car from this company and extended the rental twice. During the first pickup, the female staff at the front desk was very friendly and professional, providing a car in excellent condition. The second extension was smooth as well, and I kept the same car. However, during the third extension, the front desk staff was an older gentleman who insisted on giving me a different car. It took over 20 minutes to switch to a car with less-than-ideal condition. On the third day of driving, the car's battery died after parking for two hours near the Acropolis. I contacted the rental company, and they sent someone (on a motorcycle) to jump-start the car. I immediately requested a battery replacement or a different car. After driving to the rental company's location near the airport, their technician claimed that the battery issue was my fault and asked me to pay for the replacement. After a 20-minute discussion during which my group strongly insisted, the company replaced the battery (which took only five minutes), and the car worked fine thereafter. Returning the car was the most tedious process I've ever experienced—various inspections were done repeatedly, causing the return process to take about 30 minutes. Overall, my experience was good, but there were issues with the attitude and methods of certain staff members.
About QEEQ: 10.0 /10

G.TSOVARAS

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Mini | Toyota Aygo 2 Doors or similar
Reviewed: Mon, Nov 29, 2021
About SURPRICE RENT A CAR: 9.0 /10
Very good stuff
About QEEQ: 8.0 /10

S.MacKay

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Economy | Suzuki Swift or similar
Reviewed: Fri, Jan 31, 2020
About SURPRICE RENT A CAR: 10.0 /10
They are great! Such an easy and enjoyable experience, every time I go!
About QEEQ: 10.0 /10

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Compact | Ford Fiesta, Fiat Grande Punto or similar
Reviewed: Tue, Aug 20, 2019
“Horrible car experience!”
About SURPRICE RENT A CAR: 5.0 /10
The car was in terrible shape and need to be serviced asap! The brakes were making horrible sounds. The car was dirty and overall bad experience!
About QEEQ: 10.0 /10
The platform was great

Dee

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Economy | Fiat Punto or similar
Reviewed: Thu, Mar 28, 2019
About SURPRICE RENT A CAR: 4.7 /10
the babychair was dirty and needed to be cleaned, the car wasnt a new one and engine management light and oil light kept flashing on and off, worrying especially when in a foreign country and no idea how to speak the local language. also there was many additions to the price quoted that pushed the cost way too high. also no directions and was not easy to find the site.

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