The service was excellent. I purchased basic insurance on the platform and upgraded to full coverage on-site, so there was no need for reimbursement. The store didn't inspect the vehicle much. Everything was very quick—15 minutes to pick up the car and 5 minutes to return it.

The pick-up, inspection, and vehicle replacement process was very fast. The staff were enthusiastic, and the inspection personnel were very professional.

The car rental counter is very prominent and easy to find. The check-in process was quick, and they even guided us to the airport bus ticket office to check the schedule for trips to Laos. After picking up the car, we headed to Honglian Lake. The scenery along the way was stunning, but unfortunately, we couldn't upload a video. Highly recommend this car rental company to our friends. Udon Thani Airport branch in Thailand.

Fern, a female counter woman at the budget, had a very kind service in easy-to-understand English

I will continue to use Easy Rentacar.com. Because you can book cheaper than Rentacars.com

Please put a signage at the international arrival terminal as your location is at domestic, we wasted more than 30 mins at the international terminal to look for your booth, finally, we only found out that, your booth is at domestic terminal.