Great spacious car at good value for family travel

The staff who handed over the vehicle was very friendly.

Lack of local contact information is very inconvenient

Communication was difficult

การบริการที่ดี เป็นมิตรกับลูกค้า แจ้งรายละเอียดที่เป็นประโยชน์

บริการดี มีการสื่อสารตลอดกับลูกค้า

The staff at the Chic Car Rent desk were nice initially but were only after my money & chose not to engage in any discussion points that I had raised, stating that communication was a problem even though there was a Thai person with me. Clearly this was not a pleasant experience & I will be telling anyone & everyone not to use this company. How is it that a company who uses an online service can have a company representing them that deal with their customers in this way? I believe that customer service plays a big role when dealing with service delivery.