The staff service was very professional. They don't speak much English, but there are English translation documents available. Renting the car wasn't troublesome.

Although the storefront is small, there are many staff members. Their English is very good and they can explain everything clearly. The infant seat rental felt like a perk, costing only 1100 yen for 9 days. Very considerate.

The car is better than what I booked. Bigger car and spacious. Able to accommodate 1 big and 2 medium luggages and small luggage.

The booking is easy and offer better price with insurance coverage. The customer service support was good.

The car was in good but the car navigation system was not working. I needed to use google map to lead my way in my whole trip. I have raised a complaint to the Nissan staff when I returned the car and requested them to fix the problem before giving the car to the next driver. Overall, the Nissan staff and the car were good and I had a good rental experience apart from the car navigation system.

Very good and helpful