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Live chat Email us Service Code: 3160144123
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Reviewed: Mon, Aug 5, 2019
About Europcar: 8.0 /10
The service attitude was good, and they didn't push us to buy insurance. Initially, they gave us a diesel car, but we requested a petrol one, and they changed it after letting us inspect it. When returning the car, the on-site inspector insisted that the fuel tank wasn't full, but the issue was quickly resolved after we spoke to the staff at the office. Overall, the service attitude was quite good.

Relevant Reviews on Europcar in Germany

Omar Eipstein

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Reviewed: Thu, Sep 26, 2024
About Europcar: 10.0 /10
Arrived at Frankfurt Airport in the morning, the queue was very short.
About QEEQ: 8.0 /10

Raymond Moulton

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Reviewed: Mon, Jul 1, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Gavin Dora

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Reviewed: Thu, Jan 4, 2024
About Europcar: 10.0 /10
Good service with no hidden fees. They gave us a different car when we picked up the car early, and we added 40 euros.
About QEEQ: 10.0 /10

August Bessemer

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Reviewed: Wed, Sep 4, 2019
About Europcar: 2.0 /10
Overcharged without clear explanation. They claimed it was a diesel car service fee but we didn't receive any such service. Despite paying the crossing fee to Austria ourselves, they charged an additional €15.99.

Patricia Whitehead

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Reviewed: Tue, Aug 9, 2016
About Europcar: 4.0 /10
We booked a 9-seat automatic Mercedes Vito, but when we arrived, the staff told us they only had a 9-seat manual Volkswagen or Opel, and the price remained the same. We had no choice but to downgrade from automatic to manual, and there was no compensation. Finally, when returning the vehicle, they charged us an extra 20 euros for a different drop-off location.

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