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Live chat Email us Service Code: 5812242169
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Reviewed: Sun, Jun 23, 2019
About Lovetrip: 2.0 /10
We picked up the car at 7 PM. The inspection was very casual, some scratches could only be seen using our own flashlight. There were obvious scratches on the back of the car, and if we hadn't carefully checked, the inspection staff would have ignored them. Later, we discovered a small rim scratch and were told to refer to the contract; anything not recorded was our responsibility.

Relevant Reviews on Lovetrip Auckland International Airport

Andrew

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Small SUV | Toyota RAV4 (2016-2018) or similar
Reviewed: Mon, Aug 5, 2019
“Good service, clean and reliable car - Office is short drive from the airport”
About Lovetrip: 8.3 /10
Great car that was easy clean and easy to drive. I was given a bigger car than I booked which was very useful for us. Lovetrip offices are located about 5-10 minutes drive from the airport. The owner/manager picked us up from the terminal and drove us to the office - although we waited about 25mins for him to pick us up (we waited outside the terminal, and he was inside the terminal). So our advice would be very clear about where to meet him.
About QEEQ: 10.0 /10

J.Winters

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Economy | Nissan Tiida or similar
Reviewed: Fri, Jul 19, 2019
“Great value for money!”
About Lovetrip: 8.7 /10
I’m very grateful for your service and the car went well. I found communication a little challenging over the phone as I had to clarify my change of circumstances during a stressful situation. Please continue to improve your English to avoid this for future clients. I was also very surprised to receive a call from Washington DC about my booking...
About QEEQ: 8.0 /10
Very easy to book though this platform and will use it amongst other tools when looking for rentals in the future.

D.Rankin

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Full Size Van | Toyota Estima or similar
Reviewed: Sat, Jun 15, 2019
“Great value.”
About Lovetrip: 10.0 /10
The car was exa tly as described. Very clean also. Smooth pick up and drop off process. The only 2 things i didnt like is the charge for being 30min late on dropoff was half the amount we paid for the 10 days rental. Also they hold a charge on your credit card for the deposit which is reversed on dropoff however i am now having issues with the bank as to where that is. Ive always hated deposits on a credit card. I rather give cash and get cash back on return
About QEEQ: 10.0 /10
Very good

T.Lowe

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Apr 25, 2019
“The extra policy sold to us stil meant we had to pay the hire company in the event of an accident.”
About Lovetrip: 9.3 /10
Pickup was only problem. Van does not have any logo ! This is a must!! Not everyone has access to a phone straight off the plane.
About QEEQ: 8.0 /10

K.Rakete

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Mar 8, 2019
“Would not book through them again”
About Lovetrip: 5.3 /10
deposit Money was withdrawn from creditcard and has not been returned to the credit card despite returning the car more than 2 days ago, informed about insurance on pick up, was not informed about the insurance arrangements despite taking full protection insurance, staff is not fluent in English and is hard to understand. accused me of returning the car with a minor scrap despite being very cautious. car was old and not full on collection, but it did read 'f' on pick up, but it seemed to surpass 'f' when I filled on returning the vehicle.

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