Great

When returning the car, we called the company but no one was there. They said they went to a religious service. We returned after refueling but still, no one was there, and we had to wait. There was a small scratch on the left rear side during the inspection, and we were told it was no big deal. A week after we returned home, we received a bill for 641 NZD for the damage.

It's a car rental company run by Chinese people, and I was afraid of damaging their property.

Extremely poor attitude, unable to provide a clean vehicle.

The company is quite small, appears to be a family-run business and seems somewhat unprofessional. There was no one on the ground floor to assist us, and we had to ring the doorbell for a while before someone from upstairs came down to guide us to the second floor to sign the rental agreement. The same person handled both the car pickup and return. There were no other customers, so there was no waiting time.

The company is run by a young couple. The owners are very friendly! The car was new. When an accident happened, they were very considerate. It’s comforting to have support from fellow countrymen when facing difficulties abroad. Overall, it’s a great New Zealand car rental company! Highly recommended! Next time I go to New Zealand, I can contact them directly without going through a platform.