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Live chat Email us Service Code: 9441665123
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Reviewed: Wed, Aug 21, 2019
About Europcar: 8.0 /10
Sometimes the queue at the counter is very long, sometimes it's completely empty. It depends on the time; on average, the wait is 10 to 20 minutes. The service attitude is alright; some are very business-like, and some are more eager to help. Encountering a good employee is a matter of luck.
About QEEQ: 8.0 /10

Relevant Reviews on Europcar FRANKFURT AP T2 24H VIA FRAT01

Bing Smith

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Reviewed: Wed, Mar 26, 2025
About Europcar: 10.0 /10
Very satisfied, didn't have to wait too long.
About QEEQ: 10.0 /10

Julian Kennedy

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Reviewed: Thu, Sep 19, 2024
About Europcar: 4.0 /10
Originally arranged to pick up the car at T2, but it was closed, so I had to find a way to get to T1. When I arrived, there were a ton of people. My scheduled pickup time was 8 AM, but I had to wait in line for 3 hours to get the car. Moreover, the car I received had scratches, and there was no one at the site to report this to. The overall experience was extremely poor! When picking up the car, it already had scratches, and there was no staff on-site. When returning the car, they claimed the scratches were caused by us. Luckily, I recorded everything during the pickup.

Carol Hamlet

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Reviewed: Sun, May 26, 2024
About Europcar: 2.0 /10
The service attitude was terrible. They gave us an old Italian car with a bad smell.
About QEEQ: 10.0 /10

Carey Huxley

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Reviewed: Tue, Aug 13, 2019
About Europcar: 6.0 /10
I had two reservations, but they only recognized one. The other one required an additional fee. In the end, it cost me 300 euros more than the original reservation.

Juliet Wyclif(fe)

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Reviewed: Tue, Mar 13, 2018
About Europcar: 10.0 /10
No waiting time, fluent English.

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