Got a relatively new car, very satisfied.

The car rental company made unapproved charges! They didn't mention it upfront but deducted the amount later. It was unexpected! The wrongful deductions and subsequent refunds incurred unnecessary exchange rate losses for the consumer. Until now, I haven't received a reasonable explanation!

AVIS provides good service, car pickup and drop-off are convenient

We were given a Volvo S60 upon arrival, but the order clearly included full insurance. However, they insisted we only had basic insurance. My friend had to pay extra to buy additional coverage. Overall, it was mediocre.

I booked a Volvo S60, but there was no such model available at the site. AVIS provided a new Ford Mondeo with only 4110KM of mileage. The tank was full and the car was very clean. Driving it was very comfortable. The staff detailed the necessary precautions when I picked up the car. I voluntarily purchased additional tire and glass insurance. Overall, very satisfied!