La marque du loueur n’est pas assez visible dans la transaction. J’ai failli arrêter en cours de pro

Overall service was satisfactory. The rental company should provide more information and guidance about the pickup and return processes. At the time of pickup, after making the payment, the staff only gave a brief overview of the contract. There was no staff accompanying us during the vehicle pickup process; we had to locate the car by ourselves. Once at the pickup location, it was not easy to find staff. The return was done at night, and there was no one present at the return location.

There was no free upgrade offered. I had booked an Opel, but they said it wasn't available and provided a Ford Focus instead. I wasn't satisfied. My family requested a different car, so we switched to a Volvo, which cost more.

The car was average, one of the doors had a problem and was hard to close. Not long after driving, a maintenance light came on, and later another light came on as well. We drove it for 5000 kilometers and by the time we returned it, it needed maintenance. We bought full insurance from QEEQ instead of the rental company's insurance.

Very long time to pickup the car. The first car they gave me had a problem with the touch screen so I changed it immediately but the second one they gave me was not automatic so I had to change again and in the end they gave me a big Renault Scenic which was really not the model I was expecting, really too big for the need I had, not convenient on small road and small parking etc. The process took more than 1 hour

The car was better than expected, as it was the next level up, and better for size, but cost more, as size booked not present. Needed to take extra insurance as car larger and more susceptible to accidental damage, so cost increased. However, overall satisfied by service and cleanliness of vehicle. Full set of vehicle options were present and great to use, such as sat nav, parking camera, and cruise control.

Booking platform was easy to use and sort. Vehicle choices laid out well to choose right vehicle from online pages. Quick and efficient collection.