The staff member we found was inexperienced, making us wait for a very long time. The rented car was downgraded to a much smaller model, which made the experience very unpleasant, especially since it was the first time this happened.

Excellent and enthusiastic service

Located close to the station in the Royal Daiwa Hotel car park. Great location, quick pick up and drop off. Our Honda Fit or similar was a Mazda Demio. Great on fuel economy (engine stops at lights etc) Don’t forget if you buy insurance through EasyRentCars you need to pay the excess first to the car company and then get your money back.

Our second time booking with EasyRentCars and happy to find that we can use them here in Japan as well. The prices here are local membership prices so definitely well below market price. You couldn’t do any better as a local to be honest ... unless you can join each car rental company as a member. Well done EasyRentCars!

Not particular on rental company but on the KEP expressway pass coverage, which is not very clearly stated.

Would be good to provide the option of going directly to the Haneda pick up yard instead of airport counter, as the yard is located just near many airport hotels about 15 mins from the airport itself.