The car rental and return process went smoothly. Customer service replaced my car with a more cost-effective Ford as per my request. I drove nearly 9000 kilometers, and the car was in great condition.

Very satisfied. Despite the language barrier, they patiently explained everything.

Excellent service

Easy pickup. Minimal upselling.

The staff at the counter tried to give me another smaller car initially stating that it was more fuel/cost efficient. It was only when I refused it that I was offered another car of similar size as the one I had booked but had to wait for 45 minutes for that car to be delivered.

Booking was straightforward although it would be useful to understand what are the alternative cars that could be offered in each category.