A brand-new car with 7,000 km was provided, and the return process was simple—just a quick inspection. The deposit was refunded the next day. Overall, French drivers are very rule-abiding, so as long as your skills are above average and you don't speed, there's no need to buy additional insurance!

Requested a manual transmission. Were given an automatic. Pick up process took so long that we took what we were given. Very disorganised - staff had no idea which car our key belonged to. Actually walked round the car park till a car opened! Long queue of customers when we came to drop car back but they kindly let us walk through & just gave the key to lady behind the desk.

Very smooth booking process although it sadly doesn’t carry through to the actual collection of the vehicle.

Renting a car in Europe is not as convenient as in the US. Most people drive small cars like Peugeot, Citroen, and Fiat, which have very small trunks and narrow seats. Considering I had 2-3 large pieces of luggage, I rented a Citroen station wagon, but they gave me a Ford station wagon with over 70,000 kilometers on it. I refused, then they offered me a Fiat with 25,000 kilometers. I insisted on a car with no more than 2,000 kilometers. They said they had none, and told me to just find any car in the parking lot and drive it. Eventually, they brought in a Ford station wagon with 500 kilometers, which uses diesel. Fuel cost was about 1.5 euros per liter, and I spent 130 euros on fuel for the 1200 kilometers. The car was thoroughly inspected upon return, and they held a deposit for several weeks before returning it. They also made me buy additional insurance at 29 euros per day on top of the basic insurance.

Alamo tried to overcharge upon checkout.

See above re drop off difficult to know where to leave the car and no reply when we phoned for help as all automated