The staff's attitude was very good.

Excellent

The sales method at Avis in the UK is very problematic. At T2, the staff told me that the Opel Crossland X I rented was unavailable, and I could only rent a small Vauxhall Astra, which could only fit one large piece of luggage. When I got to the parking lot, I saw several SUV-like Opels. After discussing with the manager at the store, they finally gave me a Vauxhall Mokka X.

Service was good and speedy. The car itself had quite a lot of damage - to the point of starting to look a bit shabby. Calling it on-airport is a bit of a stretch as it is very far from the terminal and not even in the car hire village, but part of a hotel.

Avis were extraordinary. Amazing customer service. Jay who I believe was the manager was an absolute gentleman. Natasha who worked along side was a pleasure to work with after such a long flight. I will absolutely be back every time.

Great.